info@wavitalvision.com
Washington Vital Vision Privacy Policy
Effective Date: February 11, 2024
At Washington Vital Vision, we understand the importance of protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website or receive services at our practice.
Information We Collect:
- Personal Information: We collect various personal information during your visit, including:
- Name, address, phone number, and email address
- Date of birth, gender, and other demographic information
- Insurance information and medical history
- Payment information
- Website Usage: We use cookies and analytics tools to gather information about your website usage, such as browsing behavior and pages visited.
How We Use Your Information:
- Provide Eye Care Services: We use your information to schedule appointments, process payments, diagnose and treat eye conditions, and maintain your medical records.
- Communicate with You: We may send you appointment reminders, health information, and promotional offers via email or phone. You can opt out of promotional emails at any time.
- Website Improvement: We use website usage data to improve navigation, content, and overall user experience.
- Comply with Law: We may disclose information as required by law or to protect our rights and safety.
Sharing Your Information:
- We share your information with healthcare providers involved in your care, insurance companies for billing purposes, and government agencies as required by law.
Data Security:
- We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- We use secure servers, encryption, and access controls to safeguard your data.
Your Choices:
- You can access, update, or correct your information by contacting us.
- You can opt out of promotional emails by clicking the unsubscribe link in any email.
- You can control cookies through your browser settings.
Children's Privacy:
- We do not knowingly collect information from children under 13 without parental consent.
Changes to this Policy:
- We may update this policy periodically. Please check back for changes.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at 206-800-3445 or frontdesk@wavitalvision.com
SMS Privacy Policy
Dhaliwal Medical Associates PLLC is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.
By using the Service, you agree to the terms of this Policy. Dhaliwal Medical Associates PLLC reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.
What Personal Information is collected about you
Through the use of the Service, Dhaliwal Medical Associates PLLC will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.
How Dhaliwal Medical Associates PLLC uses Personal Information about you
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Dhaliwal Medical Associates PLLC utilizes servers and services owned by third parties.
Disclosure of your information
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
- We have your consent.
- We need to enforce our Terms of Service.
- We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Dhaliwal Medical Associates PLLC is not accountable in any way for any liability or reimbursement.
- We provide such information to third parties who have entered into non-disclosure agreements with us.
- We provide such information to a company controlled by, or under common control with, Dhaliwal Medical Associates PLLC for any purpose permitted by this Policy.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
- We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Dhaliwal Medical Associates PLLC Terms of Service, or as otherwise required by law.
- We transfer Personal Information about you if Dhaliwal Medical Associates PLLC is, or its assets are, acquired by or merged with another company.
We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Security
Dhaliwal Medical Associates PLLC takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Opting in
A mobile user might opt-in by:
- Entering a phone number online,
- Sending an Mobile Originating (MO) message containing an advertising keyword,
- Filling out a paper form that includes their phone number, or
- Signing up at a point-of-sale location.
Opting out
Dhaliwal Medical Associates PLLC third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT”
Children
The Service is not intended for children under 13, and Dhaliwal Medical Associates PLLC does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Intended audience
Dhaliwal Medical Associates PLLC requires that users of this service be limited to US residents only.
Questions or concerns?
SMS Terms of Service
Use of the Dhaliwal Medical Associates PLLC text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.
- Dhaliwal Medical Associates PLLC will allow several different opportunities, such as entering a phone number online, to opt-in to SMS services.
- You can cancel the Service at any time. Just text “STOP” After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If at any time you forget what keywords are supported, just text “HELP”. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our Service as well as how to unsubscribe.
- We are able to deliver messages to the following mobile phone carriers. Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***
- As always, message and data rates may apply for any messages sent to you from us and to us from you, and Dhaliwal Medical Associates PLLC is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the Service provided by this short code, you can send an email to info@wavitalvision.com
- You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that Dhaliwal Medical Associates PLLC will not be liable to you if this occurs.
- You understand that you are not required to consent to the Service to receive any other services from Dhaliwal Medical Associates PLLC.
- By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize Dhaliwal Medical Associates PLLC to contact you by text message at your mobile phone number.
- If you have any questions regarding privacy, please email us at info@wavitalvision.com